Sometimes the value of having a travel advisor shows up after the cruise is already booked.
This client originally booked directly with the cruise line and later transferred the reservation to me. Once I had the booking, I found an eligible group opportunity that added $50 in onboard credit while keeping the existing reservation intact.
Then the price changed
Later, the client noticed the same cruise showing at a much lower price and sent me a screenshot asking whether the reservation could take advantage of it.
That sounds simple, but cruise pricing rarely is. I needed to compare the available fare, cabin occupancy, stateroom availability, and promotion rules, then make sure any change would not wipe out the group benefit already attached to the reservation.
The result
- $1,000.88 in cruise fare savings
- $50 onboard credit kept on the reservation
- No need for the client to sort through the pricing differences or figure out how to modify the booking
The client sent me the screenshot. I handled the rest.
Booking the cruise is only the beginning.
This is a good example of why I continue watching the details after a reservation is made. Sometimes I find the opportunity. Sometimes a client spots something and sends it to me. Either way, having someone who already knows the reservation can make the next step a lot easier.
Not every reservation can be repriced, and cruise line rules, promotions, and availability can change. But when there is an eligible opportunity, I want my clients to know what their options are.
Learn more about cruise savings, payments, and direct bookings.